Railway Employee Self Service (RESS) Portal - General Information & Answer of Related Question

Q. What is RESS?

ANS.  Railway Employee Self Service (RESS) has been designed and developed by Centre for Railway Information System (CRIS). This is an Employee Centric Application and has been designed to provide all the information, which may be needed by a Railway Employee. Data shown through RESS is captured from Integrated Payroll & Accounting System (IPAS) / Accounting Information Management System (AIMS) developed by CRIS for Indian Railways for all payments and Accounted. RESS is available in 2 versions viz. Mobile App and Desktop version.

Q. What are the features of RESS?

ANS.  Following features have been provided in RESS: -

1.Bio Data Information:

i. Personal

ii. Job related

iii. Payment related

  

2. Information of Salary Details

i. Monthly Regular Salary

ii. Details of Units and Amount for

a. KMA, b. OT, c. NHA, d. NDA, e. TA, f. CEA g. Leave Encashment, h. Quarter Rent, i. Water Rent, j. Electricity Meter Reading

iii. Downloading of Salary slip in PDF

iv. Facility to mail Salary slip

v. Year-wise Salary

vi. Supplementary payments

3. Information of NPS ledger (2018-2019 onwards)

  

4. Information of PF

i.PF ledger

ii. Status of last PF withdrawal Application

  

5. Information of Income Tax

i. Projections

ii. Detailed projections in PDF

iii. Form 16

iv. Facility to mail Form 16

v. Facility to mail IT Projection

6. Information of Loans & Advances

  

7.Information of Leave Balances (LAP & LHAP)

  

8. Information of Family details

  

9.Retirement benefits

i. PPO details

ii. PPO in PDF to download

iii. Leave Salary

iv. GIS

10. Online Application for PF Withdrawal (Only for RDSO as a test run)

11.Notifications

  

12. Facilities of information in Bi-Lingual (Hindi & English)

13.Birthday Greeting

14.Other features & Facilities: -

a.
Home button to navigate to Main Screen
b. New Registration
c. Forgot Password (Reset Password) & Change
Password
d. Update Mobile Number / Update E-Mail
e. Upload Photo
f Recent Activities
g. About Us & FAQ
h. Contact Us
i.Rate Us & Share Us

Q. What is latest version of RESS?

ANS.

 Latest version 2.0.2, released on September 8, 2024. All data shown is provisional and cannot be used as Legal purpose.

  

Q. What to do if data shown is incorrect?

ANS.  RESS displays data as available in IPAS. All the details related to Bio-Data, Family etc. have been entered in IPAS by Pay Bill Clerk/Cadre clerk. Details like Appointment Date, Date of Birth, Name, PAN, PRAN, AADHAAR etc. needs to be verified by Railway employees. In case of any discrepancy in data, same needs to be corrected through concerned Pay bill clerk.

Q. Can Railway employee apply online for PF Withdrawal, Quarter Allotment etc?

ANS.  Facility has been made available to apply for PF withdrawal through RESS. It is operational at RDSO only as a pilot test run. Railway employee applies for PF withdrawal online, print the Application, signs it and submit it to Sanctioning Authority. Status of Application is visible in RESS. On successful working of online PF withdrawal by RDSO, same may be used by other units.

Online Leave Application for Quarter Allotment will also be made available.

Q. Whether features like Pass/PTO, Grievances, Appeal, Leave, APAR/Self Appraisal, TA/DA claim, Service Records, Seniority, Transfer Request etc. can be included in RESS so that all are available in one platform?

ANS.  RESS is based on data available in IPAS, which mainly focus on Financial attributes. Features like Pass, leave etc. will be covered under Human Resource Management System (HRMS), which is being developed in CRIS as a separate project.

Q. I have forgotten the password. How to retrieve/reset it?

ANS.  Use "Forgot Password?" option in Mobile App or Desktop version of RESS. Provide Employee Number, Date of Birth and Mobile Number. Password will be sent on the Mobile Number.

  

Q. While making New Registration, system shows "Invalid Mobile Number" although I am entering my correct Mobile Number. What to do?

ANS.  Please check your Payslip to know whether your Mobile Number is registered in IPAS. You may register your mobile number in IPAS through your Pay bill clerk, if the same is not registered. You may also enquire correctness of registered mobile number through Pay bill clerk.

  

Q. Why salary slip is made available in RESS so late?

ANS.  Salary slip is shown after salary data is frozen i.e. after Abstract preparation, which is prepared normally in month end.

  

Q. Why RESS Mobile App gives “Connection Error” although my Internet is properly working.

ANS.  RESS has been made available as Beta version for Testing of functionality by Railway Employees. Currently RESS is deployed on the same servers where Production environment of IPAS is running. To ensure availability of services to IPAS users, RESS is sometimes stopped. As of now around 8 lakh Railway employees are registered with RESS. To ensure 24*7 availability of RESS Mobile App, efforts are being made to deploy it on a separate Production environment. The same may be achieved within Financial year 2019-20.

Q. While making New Registration, I have entered Employee Number, Date of Birth and Mobile Number but I did not receive Verification Code (OTP). What to do?

A. As per TRAI guidelines, subscribers have to submit his/her on time consent for receiving SMS alerts. To register for obtaining SMS alerts, please send below text from your mobile number to 09821736069.

START

Q. My family / Leave details are not updated / wrongly updated. Please correct it.

ANS.  RESS Application displays data as available in IPAS. Data in IPAS is entered/maintained by Pay bill clerk. In case of any addition/deletion/correction, please approach your Pay bill clerk.

Q. I have updated my Mobile no. in RESS App, the new mobile no. is showing in the bio-data section of RESS App. But, the new mobile no.is not updated in Bio-Data under IPAS.

ANS.  Information of Mobile Number/E-mail is available at 3 places:

i. In Bio-Data of IPAS as updated by Pay Bill clerk. Ownership of this data lies with Pay bill
clerk.
ii. In Profile section of IPAS, as updated by individual IPAS user for making his/her User ID secure (OTP enabled).
iii. In RESS, as updated by individual rail employee as RESS user.

Purpose of all the 3 places is different and therefore it has not been combined.

Also See

Discipline & Appeal Rules (Railway)

Establishment Rules (Hindi & English)